About.

K.R.S. & Partners Limited carries out all types of Investigation work for Insurance, Security and Financial industries within the UK and Europe. We have also been carrying out accident investigatons on behalf of London bus operators for the past 20 years under the jurisdiction of Transport for London.

K.R.S. & Partners Limited is a well-established company providing professional services of the highest standard in areas of Advice, Investigation, Reporting and Documentation to the Insurance, security and financial industries.

We deliver a complete comprehensive and totally professional advice and investigation services that these industries require and demand. Whatever matter is under investigation using our service means that you can achieve a full and satisfactory conclusion. For private individuals, small or medium organisations through to corporate blue chip companies, wherever or whatever you or your organisation are within that framework then you too could benefit from using the exclusive range of Investigation Services offered by K.R.S. & Partners Limited.

Not only do we undertake investigation work throughout the whole of the UK, but in Spain, Ireland and throughout Europe.

We have a team of highly trained operatives with many years experience in the investigation of motor related claims, including:

PARTNERS WE WORK WITH.

• Eurotecs
• Ambersett Cosultancy
• KRS International

Services.

LATEST KNOW-HOW.

Delivering to the Insurance, Security and Financial industries, the complete comprehensive and totally professional investigating service that these industries require.

From humble beginnings to its now well established position within the market place, the K.R.S. & Partners organisation is now fully equipped to provide your business with the type of professional investigation service that it really requires. You too could benefit from using our extensive range of investigation and associated services offered by K.R.S. & Partners Limited.

1. Insurance Claim Investigation and Loss Adjusting
2. Fraud and Corruption
3. Claims Handling
4. Road Accident and Reconstruction
5. Expert Vehicle Examination
6. Translation Services
7. Asset Tracing and Recovery
8. Conventional and Technical Surveillance
9. Security Consultancy and Surveying
10. Covert Test Purchases (all events)

Insurance Claim Investigation and Loss Adjusting.

From a simple road traffic accident through to a vehicle theft from outside you property, K.R.S. & Partners has the experienced knowledgeable team whose expertise will guide and provide you with your own personal tailor made investigation that suits all your needs and requirements for a positive result.

Our expert team also offer a comforting analysis of your property advising how to make it more secure for your family, if required.

Fraud and Corruption.

We have a wide selection of expertly picked investigators who are able to assist you whilst conducting a thorough detailed investigation service.

This can include personal, business and property fraud and corruption. Whether it’s large or small scale, K.R.S. & Partners has the ability to provide a thorough investigation to expertly extract and produce all the information to help you get the results you need and deserve.

Claims Handling.

We have experience in claims handling for Lloyds Syndicates for many years.

Road Accident and Reconstruction.

A road traffic accident reconstruction can provide a detailed yet vigorous analysis. This together with an expert eye and any witnesses, can help our qualified Reconstructionists present all the evidence and information necessary to understand the situation present.

Accident reconstructions are more commonly known to be carried out in cases involving fatalities and often where personal injury is involved.

A reconstruction is a scientific process of investigation and analysis for drawing up conclusions about the causes and step by step events occurring during a collision. Reconstructionists are employed to conduct an in-depth collision analysis to identify specific information.

We have invested in state of the art technology to produce 3D visual display as used by enforcement agencies.

Expert Vehicle Examination.

K.R.S. & Partners are able to offer a service whereby a suspect vehicle can be expertly examined and clarification made as to it’s full identity.

Vehicle examinations not only provide identification of potentially stolen vehicles, but can expertly advise the exact damage and location after a collision has occurred, identifying directions of travel, impact, personal injury and much more.

Our examiners are fully qualified and experienced and are recognised by both the industry and the Police.

Translation Services.

We have hand selected a number of fully qualified linguists and translators.

Our professional friendly team are able to not only help with translators and lingual difficulties, but have experience working in both criminal and civil courts helping all of our clients to make investigations as easy and as smooth as possible ensuring there is no language barrier.

Asset Tracing and Recovery.

Have you incurred a loss?

Do you need to identify an asset?

Then we can assist.

Our recovery team pay attention to every detail and we leave no stone unturned in an attempt to make a successful recovery.

Conventional and Technical Surveillance.

K.R.S. & Partners has the facilities to provide operatives who can discreetly monitor and report on a subject’s activities 24/7 or when required.

We are able to collect information and intelligence that allows our clients to identify the truth in their given surveillance.

K.R.S. & Partners can be the eyes and ears you need armed with the highest state of the art equipment, to provide the best service we can with staff fully compliant with the requirements of the European Human Rights Legislation, and at a very competitive price!

Security Consultancy and Surveying.

Is your voluntary excess too high?

Have you suffered a burglary recently?

Has your resulting insurance premium rocketed?

Our consultations and advice come with a thorough background knowledge of what the insurers actually want. We offer a comprehensive review that, long term, can save you money.

Covert Test Purchases .

We can visit all types of premises and events and carry  out test purchases to ensure the law is being adhered too.

Items that can be tested but not limited too are:

• tobacco
• alcohol
• shisha

Compliant with RIPA Legislations

Credentials.

COMMITTED.

The organisation started from humble beginnings and has now, following extensive external examination, obtained certification from several of the nationally recognised companies.

It was hard work, but we are proud of these achievements.

These include the Insurance Fraud Investigators Group (IFIG) and the International Association of Auto Theft Investigators (IAATI).

Individually the members of our team have a diverse and extensive range of professional qualifications.

Contact.

LET’S TALK.

K.R.S. & Partners Limited

20-21 Mildmay House
Foundry Lane
Burnham on Crouch
Essex
CM0 8BL

Telephone:- 01621 786058
Fax:- 01621 786426
Email:- info@krs-direct.net

Monday to Friday:- 9:00am to 5:00pm
Saturday | Sunday:- closed
Bank Holidays:- closed

Ask about our UK based 24 hour call centre for immediate response relevant to major / serious incidents

Articles.

LATEST INFORMATION.

K.R.S. & Partners are proud to have made a donation to this deserving charity.

The charity believes every blind veteran should be able to lead the life they choose and are there to help veterans of every generation overcome sight loss. Make your own donation at https://www.blindveterans.org.uk

 

Remembrance Sunday

Remembrance Sunday is held in the UK to commemorate the contribution of British and Commonwealth military and civilian servicemen and women in the two World Wars and later conflicts. Held 11am on the second Sunday in November.

Privacy.

DATA – PROTECTED.

Introduction
K.R.S. & Partners Limited (known as KRS) cares about your privacy and the information you share with us, and our Privacy Policy is intended to describe to you how and what data we collect, how and why we use your personal data and to whom and under what circumstances we may disclose it.

We collect and use personal data only as it might be needed for us to deliver to you our products, services and access to our websites (collectively known as ‘our Services’). Your personal data includes information such as:

• Name
• Address
• Telephone number
• Email address
• Other data collected that could directly or indirectly identify you

If at any time you have questions about our practices described below, please contact our Data Protection Officer (‘DPO’) at gdpr@krs-direct.net. This inbox is actively monitored and managed so that we can respond in a timely manner.

What information do we collect?
We collect information so that we can provide the best products and services. Much of what you likely consider personal data is collected directly from you when you:

• Initially created an account with KRS in order to use a service or obtain a quotation
• Sign up for a service or feature e.g newsletter
• Purchase any of our products
• Contact us, or otherwise communicate with us or provide information to us

The ‘personal information’ we collect may include, for example, your name, postal address, postal code, email address, telephone number, date of birth, payment information, details on items purchased, and other information you choose to provide to us. In some cases, you may provide information to us about someone else, such as when you request that we deliver an order to that person or when you share website content. In these types of cases, you agree that you have the authority to provide us with such information.

We also collect additional information when delivering our Services to you to ensure necessary and optimal performance. These methods of collection are highlighted and explained what these might be (as they vary from time to time) and how they work below:

• Account related information is collected in association with your use of our Services, such as account number, purchases, when products renew or expire, information requests, support requests and notes or details explaining what you asked for and how we responded.
• Cookies and similar technologies on our websites allow us to track your browsing behaviour, links clicked, items purchased, your device type, and to collect various data, including analytics, about how you use and interact with our Services. This allows us to provide you with more relevant products, a better experience on our web sites and forums, and to collect, analyse and improve the performance of our Services. We may also collect your location (IP address) so that we can personalise our Services.
• Data about Usage of Services is automatically collected when you use and interact with our Services. This information includes specific data about your interactions with the features, content and links (including those of third-parties) contained within the Services, IP address, browser type and settings, the date and time the Services were used, information about browser configuration and plugins, language preferences and cookie data, information about devices accessing the Services, including type of device, what operating system is used, device settings, application IDs, unique device identifiers and error data, and some of this data collected might be capable of and be used to approximate your location.
• Supplemented Data may be received about you from other sources, including publicly available databases or third parties, in which case we may combine this data with information we already have about you so that we can update, expand and analyse the accuracy of our records, identify new customers, and provide products and services that may be of interest to you

How we utilise information
We try to minimise the data we collect and limit its use and purpose to only:

• For which we have been given permission
• As necessary to deliver the Services you interact with
• Process necessary accounting and billing procedures
• To contact you with relevant information regarding new products or services
• As we might be required or permitted for legal compliance or other lawful purposes

These uses include:

Maintaining, delivering, updating and enhancing our system and the Services we provide to you. We collect information relating to your purchases which we utilise to:

• Ensure that the products are deliverd correctly and in a timley manner
• Improve and optimise the operation and performance of our Services
• Detect and prevent fraud and abuse of our Services and systems
• Understand and analyse how you use our Services and what products and services are most relevant to you

Sharing with trusted third parties. We may share your personal data with third parties with whom we have partnered with, for them to perform services on our behalf, such as:

• Processing credit card payments
• Special orders
• Bespoke and custom orders
• After sales service on products supplied

We only share your personal data as necessary for any third party to provide the services as requested or as needed on our behalf. These third parties are subject to strict data processing terms and conditions and are prohibited from utilising, sharing or retaining your personal data for any purpose other than as they have been specifically contracted for (or without your consent).

Communicating with you. We may contact you directly or through a third party service provider regarding products or services you have signed up to or purchased from us, such as necessary to deliver transactional or service related communications. We may also contact you with offers for additional services we think you will find valuable if you give us consent, or where allowed based upon legitimate interests. You do not need to provide consent as a condition to purchase our goods or services. These contacts may include:

• Email
• Text (SMS) messages
• Telephone calls

Compliance with legal, regulatory and law enforcement requests. We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process, to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical.

To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of legal process.

Website analytics. We use web analytics tools provided by service partners such as Google Analytics to collect information about how you interact with our website or mobile applications, including what pages you visit, what site you visited prior to visiting our website, how much time you spend on each page, what operating system and web browser you use and network and IP information. We use the information provided by these tools to improve our Services. These tools place persistent cookies in your browser to identify you as a unique user the next time you visit our website. Each cookie cannot be used by anyone other than the service provider.

Third-party websites. We are not responsible for the privacy practices or the content of third-party sites. Please read the privacy policy of any website you visit.

How you can access, update or delete your data
To view, update or delete your personal data please contact us at gdpr@krs-direct.net with your details and request.

If you make a request to delete your personal data and that data is necessary for the products or services you have purchased, the request will be honoured only to the extent it is no longer necessary for any Services purchased or required for our legitimate business purposes or legal or contractual record keeping requirements.

How we secure, store and retain your data
We follow generally accepted standards to store and protect the personal data we collect, both during transmission and once received and stored, including utilisation of encryption where appropriate.

We retain personal data only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods:

• Mandated by law, contract or similar obligations applicable to our business operations
• For preserving, resolving, defending or enforcing our legal/contractual rights
• Needed to maintain adequate and accurate business and financial records

KRS does not store or process data outside of the United Kingdom.

If you have any questions about the security or retention of your personal data, you can contact us at gdpr@krs-direct.net
Changes in our Privacy Policy
We reserve the right to modify this Privacy Policy at any time. If we decide to change our Privacy Policy, we will notify you in a timely manner, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.